The Government of India‘s flagship rural sanitation programme, the Nirmal Bharat Abhiyan or NBA (Swachh Bharat Mission since 2014), offers a subsidy to construct individual household toilets. Recognising that Information, Education, Communication (IEC) are key components to its success, the government had allotted 15% of the NBA budget for efforts in demand generation for improved sanitation. While the government has given flexibility to the states to design and implement interventions to convince people of the need for good sanitation, few states have been able to implement sound communication strategies, and as a result the budget earmarked for IEC remains unspent.
Arghyam identified communication as an issue within the NBA, and partnered with Government of Karnataka to work on this. Arghyam facilitated the development of a professional communication campaign by roping in a communication partner Centre of Gravity (CoG). After intensive ethnographic research in selected villages CoG developed a communication strategy based on universal emotional motivations. They also developed creative materials like audio-visual aids, small media and print material for an intensive on-ground campaign. After piloting the campaign in a few villages, it was deployed in 25 GPs across the six talukas by the district administration harnessing local resources and IEC budgets under the NBA. While the target was to roll out the campaign in 50 GPs, in January-February 2014 the campaign was rolled out in 25 GPs only due to the impending general elections in 2014, leveraging funds from the NBA budget.
Another project partner, Final Mile piloted the development of behavioural nudges to address the behaviour issue related to non-use of constructed toilets. By applying learnings from cognitive neurology and behavioural economics, Final Mile will try to influence behaviour.
Arghyam also partnered with Public Affairs Foundation, a research agency to do baseline study of sanitation and toilet ownership in the district, which set the base for measuring the effectiveness of the communication intervention. PAF provided a research design that enabled selection of intervention and comparison areas within the district, as well as monitored the roll out of the campaign. PAF also carried out an endline survey to measure the impact of the campaign in May 2014.
Centre of Gravity is a communication firm that uses the power of brand strategy and communication to help organisations and movements to create a world that works for everyone.
FinalMile Consulting is first of its kind consulting firm .Their practice of Behaviour Architecture is developed on the knowledge of cognitive neurosciences and behavioural economics.
Public Affairs Foundation (PAF), a not for profit company, is a knowledge based organisation committed to improving quality of public governance by providing advisory services and customized knowledge products for promoting social accountability. The Foundation draws its inspiration and conceptual strength from the pioneering interventions and experiences of Public Affairs Centre, Bangalore, India, which developed and perfected a variety of social accountability tools.